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Monday, April 8, 2013

Customer Interface Performance Issue

Customer Interface (RACUST) for a large number of records run extremely slow. Please do the followings, hopefully performance should improve.

1) Run "Gather Schema Statistics"/"Gather Table Statistics" program for AR from System Administrator Responsibility.
   > You can use fnd_stats/dbms_stats to gather schema/table statistics if you want to do it from back end.

2) Set HZ: Gather Table Stats profile value to 'Yes' at site level
   > Navigation: System Administrator > Profile > System 
                       > query for profile 'HZ: Gather Table Stats'

3) Set the profile option 'HZ: Number of Workers Used by Customer Interface'  to a high value like 6 at the Site level.

4) Run "Customer Interface Master Conc Program" (RACUSTMA) instead of "Customers Interface".

2 comments:

  1. Hello,
    When creating a Request Set that includes "Customers Interface", should the "Customer Interface Master Conc Program" be used instead?

    Thanks,
    Matt

    ReplyDelete
  2. Regards
    Sridevi Koduru (Senior Oracle Apps Trainer Oracleappstechnical.com)
    Please Contact for One to One Online Training on Oracle Apps Technical, Financials, SCM, SQL, PL/SQL, D2K at sridevikoduru@oracleappstechnical.com | +91 - 9581017828.

    ReplyDelete